To be fair to our tutors and to protect them from students who cancel last minute or don't show up to a planned lesson, we have a cancellation policy. If a planned session is unexpectedly cancelled, and the parent/student has given the tutor less than 24 hours notice, you will be billed for the half the cost of the session. Moreover, if a session is planned and the student does not show up (without providing a reason), you will also be billed for the half the cost of the lesson. However, if there are extenuating circumstances, then the late cancellation fee will be waived.